Privacy Policy

How we collect, use, and protect your personal information.

Last Updated: 06 April 2026
This Privacy Policy applies to The Solar Battery Power and governs our collection and use of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect personal information that you provide to us when you:

Submit a quote request or enquiry form on our website
Contact us by phone, email, or in person
Engage us to provide solar installation services
Subscribe to our communications

Information we may collect includes: your name, email address, phone number, postal address, property details, energy usage information, and any other information you choose to provide.

2. How We Use Your Information

We use your personal information to:

Respond to your solar quotes and enquiries
Provide and manage solar installation and maintenance services
Process government rebate (STC) applications on your behalf
Send service-related communications and updates
Send marketing communications (if you have consented)
Comply with our legal obligations

3. Disclosure of Information

We will not sell, trade, or rent your personal information to third parties. We may disclose your information to:

Clean Energy Regulator for STC rebate processing
Network service providers for grid connection applications
Our trusted service providers who assist our business operations (under strict confidentiality)
Government or regulatory bodies where required by law

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, and loss, and from unauthorised access, modification, or disclosure. Our website uses SSL encryption for all data transmission.

However, no internet transmission is completely secure. If you have concerns about providing information online, please contact us by phone.

5. Cookies and Website Analytics

Our website uses cookies to improve your browsing experience and to collect anonymised analytics data (such as page views and traffic sources). You may disable cookies in your browser settings, however this may affect some website functionality.

6. Your Rights

Under Australian privacy law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Opt out of direct marketing communications at any time
Make a complaint about our handling of your information

To exercise these rights, contact us at info@thesolarbatterypower.com.au.

7. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

The Solar Battery Power
Email: info@thesolarbatterypower.com.au
Phone: +61 477 18 33 55